WARRANTY

The standard factory warranty applies to new products. The warranty varies per product and brand. Please refer to the summary list below for the initial details on the warranty. In some cases additional warranty rules apply, so please make sure you double check the warranty with us if you feel this is needed. For some specific products additional/extended warranty services can be purchased at an additional expense. Feel free to contact us at any time.

 

Are you unhappy with your purchase, or do you believe the product is faulty? Please contact us via phone or e-mail. Mention your order number and describe your question or complaint. We will get back to you as soon as possible and will do our utmost to immediately find a solution with you, even if the official warranty has expired.

 

WARRANTY PER BRAND

 

LEICA

Cameras:

            M, S, SL, TL, Q, X, SOFORT: 2 years

            D-Lux, V-Lux: 3 years

Camera Lenses:

            M, SL, TL: 2 years

            S: 1 year

Camera Accessories: 2 years

Sport Optics:

            Binoculars: 10 years

            Rangefinders: 2 years

            Geovid: 5 years

            Accessoires: 2 years

 

ONA BAGS: 2 years

PEAK DESIGN: Lifetime

THINK TANK: No Retoric

COOPH: 2 years

ARTISAN & ARTIST: 2 years

MASTER & DYNAMIC: 2 years

S.T. DUPONT: 2 years

GITZO: 5 years